About Performance Guarantee Agreement

In the event that FedEx Business office procures, accepts tender of, performs, or or else undertakes the transportation, shipping and delivery or release of a deal by FedEx Categorical, whether instantly or indirectly, FedEx Place of work shall have the advantage of every single ideal, protection, limitation and liberty of in any respect character contained in these stipulations or or else available to FedEx Express just as if such provision were being expressly for its reward.

Our revenue-back again guarantee coverage relates to transportation expenses in addition to to the extra charge for C.O.D. assistance which is the exclusive solution for refund or credit of these prices within the celebration of a service failure.

The cash-back guarantee for deal services destined for places outside our Major service locations applies only into the part of the transportation supplied directly by us. The money-back guarantee for FedEx Express Freight providers destined for places outside the house our Most important provider locations relates to the part of the transportation furnished instantly by us and may also implement for the percentage of the transportation provided by the cartage agent (see the Cartage Agent part for specifics).

Grownup Signature Required. FedEx will receive a signature from an individual not less than 21 decades aged (governing administration-issued photo identification needed) for the shipping deal with. If there's no suitable receiver at the supply deal with, FedEx may reattempt delivery.

Refund or Credit history Requests. To qualify for just a refund or credit history resulting from a service failure, you will need to notify us of the service failure and ask for a refund or credit history within your transportation rates in compliance While using the problems shown under. If you do not adjust to these ailments, You're not entitled to get a refund or credit score and cannot Recuperate compensation for your services failure in any lawsuit.

For FedEx Categorical Freight shipments destined to H7 prolonged services regions, our delivery dedication time and money-back again guarantee plan use only on the percentage of the transportation taken care of directly by us.

Requests for Bill changes as a result of an overcharge need to be acquired inside 60 days right after the first Bill day (or ship date if pay as you go by income, Check out, funds purchase or bank card).

With regard to U.S. express bundle providers, Until a higher benefit is declared and paid for, our liability for every offer is limited to US$100.

The shipper's failure to delete all shipments entered into a FedEx self-invoicing system, World-wide-web shipping and delivery gadget or every other Digital delivery strategy accustomed to ship a offer, when the cargo just isn't tendered to FedEx.

"Valid" mainly because it relates to account figures means a FedEx account variety which has been issued by FedEx and that is in very good credit standing.

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The payer's FedEx account quantity was not in superior credit history standing, or payment Guidance were being invalid, and shipping was delayed until eventually payment preparations have been secured.

FedEx Convey U.S. Terms and Conditions1. In case you are not able to print these terms and conditions on your own, you'll be able to stop by a FedEx site to have a workforce other member print them in your case.

You could ask for an invoice adjustment for causes not relevant to a service failure in the following techniques:

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